✨AI Summary of this Article:
DoneDeal reviews adverts to ensure safety, fairness, and prevent misleading or fraudulent activity, protecting buyers and sellers. Reviews are usually quick, do not affect ad performance, and help maintain trust on the platform. If ads are repeatedly stuck in review, users can contact support with details for assistance. Trust is central to DoneDeal, aiming for a simple, safe buying and selling experience.
Why does DoneDeal review adverts?
Occasionally, when you place or edit an advert, it may trigger a short, manual review. This helps us keep the platform safe, fair and free from misleading or suspicious activity. It’s part of the trust-and-safety system that protects both buyers and sellers.
Reviews allow us to:
Confirm the ad still meets our guidelines
Prevent fraudulent or misleading updates
Make sure your listing remains clear, accurate and trustworthy
These checks are usually fast and happen behind the scenes, so you can get on with selling.
How long should a review take?
Most ads pass review very quickly — often within minutes during business hours.
Does this affect how my ad performs?
No. Once the review is complete, your ad goes straight back live and visible to buyers. You won’t lose your place or ranking.
What can I do if my ad is repeatedly stuck in review?
If it’s happening more than it should, we’d love to take a closer look.
You can contact our support team through the Help Centre. Please include:
The link to your ad
A quick description of the issue
Any screenshots if available
We’ll investigate it directly and get things moving again.
Why does DoneDeal take these checks seriously?
Trust is at the heart of DoneDeal Cars. With millions of people on the platform, small steps like ad reviews help keep your listing protected and ensure buyers feel confident contacting you.
Our goal is to keep things simple, safe and sound — so you can buy & sell without the stress.
Contact Us
If you have any further questions or would like to chat, please reach out to our Customer Support team.