✨AI Summary of this Article:You can easily manage your DoneDeal ads by logging into your account and accessing "My Ads." Edit your live ads anytime for free, withdraw ads to hide them without deleting, or remove ads once sold or unavailable. Withdrawn ads can be relisted. Edited ads may undergo review before republishing. For issues, clear cache, reinstall the app, or contact support. Ensure you're logged into the correct account to view your ads.
Need to make changes to your ad? Whether you're updating details, finalising a sale, or removing an old listing, managing your ad is quick and easy. Firstly, navigate to the My Ads section of your account.
✏️ Editing Your Ad
If you forgot to include important details or photos that could help attract buyers, you can edit your ad at any time, for free!
On the Website:
- Log in to your DoneDeal account.
- Click My Ads (hover your name in the top right)
- Click Manage > Edit next to the ad you want to update. (Your advert must be live in order to edit)
- Make your changes and click Save Changes. Your ad will be updated instantly.
On the App:
- Open the app and log in.
- Go to My Profile > My Ads.
- Tap Manage > Edit on the ad.
- Make your changes and tap Save Changes.
⏸️ Withdrawing Your Ad
Withdrawing an ad removes it from public view without deleting it. This is useful if you're in the final stages of closing a deal and don’t want new enquiries.
To withdraw an ad:
- Go to My Ads, click Manage > Withdraw on the relevant ad.
Want to relist it later?
No problem—just go back to the withdrawn ad and click Manage > Relist to make it live again.
🗑️ Removing Your Ad
If your item has sold or is no longer available, you can remove your ad.
To remove an ad:
- Go to My Ads, click Manage > Remove on the ad you want to delete.
- Selecting the option that the ad was sold will fully remove it from the site, while other options will keep the ad as removed and give you the option to publish the ad again in the future.
❓ FAQ
Q: Why does my ad show as "Removed" after I edited it?
Some edited ads are temporarily reviewed before being published again. While under review, your ad will appear as removed.
We review ads and edits daily for a wide range of reasons. You’ll receive an email once the review is complete, either confirming the ad has been approved and is live again or explaining why it was rejected.
Q: How can I remove an expired ad?
To remove an expired ad:
- Log in to the DoneDeal website or App.
- Go to My Ads.
- Find the expired ad and click Manage > Remove.
Q: Something's not working as expected.
If something isn't working as described above:
Try clearing your browser’s cache and cookies.
Try deleting and reinstalling the app and try again.
If this doesn't resolve the issue, please contact our team.
Q: My “My Ads” screen isn’t loading or appears empty. What should I do?
If the My Ads screen is not loading at all:
Try clearing your browser’s cache and cookies.
Then restart your device and try again.
If the My Ads screen loads but appears empty:
Go to your Profile page and check that you're logged in with the correct email address — the one used when placing the ad.
If you're logged in with a different account, your ads won’t appear, and you will need to sign out and sign in to the correct account.
Contact Us
If you have any further questions or would like to chat, please reach out to our Customer Support team.