The number of owners shown on your ad comes from the vehicle's official record and is not something you can edit yourself. If it's showing incorrectly, our support team can update it for you.
Why this happens
The owner count is pulled from vehicle history data rather than entered manually when you create your ad. Occasionally this figure does not match what is actually on the logbook, usually due to a data mismatch on the record itself or because of a typo on your vehicle registration number.
What you'll need
To get this corrected, we'll need a copy of your logbook (Vehicle Licensing Certificate) clearly showing the J.3 owners number. This is the only way we can verify the correct figure and update it on our side.
How to get it corrected
- Locate your logbook and find the J.3 owners number field.
- Contact our support team and attach a clear photo or scan of this section of the logbook.
- Include your ad link or ad ID so we can locate the listing quickly.
- We'll review the document and update the owner count on your ad once confirmed.
Please note, this field cannot be edited from your account, and a new listing will not resolve the issue since the same data source applies. Getting in touch with the correct documentation is the fastest way to have it fixed.