At DoneDeal, we’re proud to host a trusted national community where hundreds of thousands of people buy and sell every day.
Keeping our platform safe is a shared effort — between our users, our Trust & Safety team, and law enforcement partners across Ireland.
Our Commitment to Safety
We actively promote the safe and responsible use of DoneDeal and take every report of fraud, theft, or suspicious activity seriously.
When necessary, we cooperate fully with local, national, and international law enforcement agencies to prevent and prosecute criminal activity.
Data Protection and Legal Requests
Due to data protection laws, DoneDeal can only share user information with authorised law enforcement officers who provide a valid request under Irish or EU law.
We cannot disclose advertiser details directly to private individuals.
If you believe you’ve been the victim of a crime, please report it to your local Garda station.
👉 You can find a directory of Garda stations here:
Once Gardaí or another law enforcement agency contacts us, we’ll assist them in line with our legal obligations and privacy policies.
Resources for Law Enforcement
Law enforcement officers in Ireland investigating activity related to DoneDeal can contact our Customer Support team for assistance.
Available resources include:
Responses to valid data requests, court orders, or official warrants
Access to advertiser details where legally required
Guidance on our reporting and cooperation process
Requests from Gardaí or government agencies may be submitted via secure email or fax, in line with official procedure.
If you’re a law enforcement officer seeking general information or assistance, please contact us directly through our support channels.
Helpful Links
Safety Guide: Learn how to buy and sell safely on DoneDeal
Advertising Terms & Conditions: Read the full T&Cs for all listings
Remember
Community safety starts with awareness.
If something feels off, report it.
Together, we can keep DoneDeal a safe and trusted place for everyone.
Contact Us
If you have any further questions or would like to chat, please reach out to our Customer Support team.